Privacy Policy

Last updated: 7/26/2025

1. Introduction

ZerothFloor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our floor plan annotation and collaboration platform.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

  • Name and contact information (email address, phone number)
  • Account credentials
  • Company/organization information
  • Payment and billing information
  • Profile information

Usage Information

We automatically collect certain information when you use our services:

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Log data and analytics

Content Information

We store and process content you upload to our platform, including:

  • Floor plans and architectural documents
  • Annotations, comments, and markups
  • Project and collaboration data

3. How We Use Your Information

We use the collected information for various purposes:

  • Providing and maintaining our services
  • Processing transactions and billing
  • Communicating with you about updates and features
  • Improving our services and user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With your consent or at your direction
  • With team members and collaborators you authorize
  • With service providers who assist in our operations
  • To comply with legal requirements
  • In connection with a business transaction (merger, acquisition)

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • 256-bit AES encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Regular security audits and assessments
  • Access controls and authentication
  • Regular backups and disaster recovery procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to certain legal requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and portability of your data
  • Correction of inaccurate information
  • Deletion of your information
  • Opt-out of certain communications
  • Restriction of processing

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Third-Party Services

Our platform may contain links to third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can manage your cookie preferences through your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

  • Email: privacy@zerothfloor.com
  • Address: ZerothFloor, Inc., [Your Address]

14. Compliance

We comply with applicable data protection laws, including GDPR, CCPA, and other regional privacy regulations.